Categories: 30
Prices: US Dollars
Your Dog World offers a 30-day money back guarantee on all products. If you would like to return or exchange an item, please contact us to fill out a request form, and we will send you an RMA and instructions on how to send the item(s) back. Merchandise cannot have been used.
Please note: Return Shipping charges are only refundable if your return is a result of an error made by Your Dog World.
Items Shipped Directly From The Manufacturer:
Drop shipped items must be returned directly to the manufacturer. Please email or call 928-713-2041 for a return authorization number and specific instructions including the proper shipping address.
Did your order arrive damaged?
All shipments are fully insured, and damaged merchandise will be replaced promptly. If a package appears damaged at the time of delivery, you have the right to refuse it. If you discover the damage after opening the box, do not dispose of original shipping cartons or the damaged merchandise as examination by the carrier’s inspectors may be necessary.
USPS Shipments:
If a Parcel Post package arrives damaged, have a local postal clerk verify the damage, then notify us.
UPS Shipments:
Should damage occur in a UPS shipment, notify UPS immediately at 800-PICK-UPS and then contact:
Your Dog World at 928-713-2041 Monday through Friday 9 am to 6 pm MST,or email us at yourdogworld@cableone.net
Restrictions:
We regret that personalized items, books and videos cannot be returned unless there is a defect in workmanship.
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